Full AIOU Books Tracking and Dispatch Information Guide

AIOU Books Tracking

Allama Iqbal Open University has initiated the dispatch of books to the addresses of its registered students for the new semester of 2024. Students enrolled in programs ranging from Matric to Ph.D., including FA, FSc, ICS, I.Com, BA, BSc, ADA, ADP, ADS, BS, B.ED, MSc, MS, and MPhil, can now use AIOU books tracking using the online books tracking system. If there’s a delay in book delivery, students can contact their local post offices.

Efficient Book Tracking for AIOU Students

After enrolling in AIOU, students eagerly await their study materials to prepare for assignments and exams. Recognizing this need, AIOU has developed a digital method for students to track their books online easily. This system ensures that all students, regardless of their program, can locate their books promptly. Additionally, students have the option to download books in PDF form if physical copies are not yet available.

Using the AIOU Book Tracking System

AIOU has designed a user-friendly tracking system to ensure that students can easily monitor their book dispatch status. Follow these steps to track your AIOU books online:

  • Visit the official AIOU website.
  • Click on the “Enrollment” button.
  • Select “CMS” for continuing students.
  • Open the CMS portal login page.
  • Enter your User Name and Password.
  • After logging in, click on “Mailing Book Tracking.”
  • Click the search button.
  • Select your semester (Spring/Autumn) to view your book dispatch information.

Filing a Complaint for Missing AIOU Books

If you have not received your books, follow these steps to file a complaint:

Contact Your Regional Office

Locate the nearest AIOU Regional Office. You can find this information on the official AIOU website or in the prospectus provided at the time of admission. Provide the office with all your necessary details, including your enrollment number and program specifics.

Provide Necessary Details

Ensure you have all relevant documents, such as your enrollment number and program details, to support your complaint.

Follow-Up on Your Complaint

Stay in touch with the regional office to check the status of your complaint. If the issue remains unresolved, you can escalate it to higher authorities.

Seek Assistance from Student Support Services

If your issue persists, contact AIOU Student Support Services for further assistance.

AIOU Books Tracking Complaint Center

For any unresolved issues or persistent problems with book dispatch, students can reach out to the AIOU Books Tracking Complaint Center. This center is dedicated to addressing and resolving any concerns regarding book distribution and tracking.

Contact Number: 051-111-112-468

AIOU Support Mail: http://support.aiou.edu.pk

Location Address: Allama Iqbal Open University, Sector H-8, Islamabad- 44000, Pakistan

Official Website: www.aiou.edu.pk


The AIOU Books Tracking and Dispatch system is an essential resource for students to receive their study materials promptly. By using the online tracking system, students can stay updated on their book dispatch status and ensure they have all the necessary materials for their studies. For any issues, the complaint process provides a structured way to resolve problems and continue academic activities without interruption.


Visit the AIOU website, log in to the CMS portal, and select “Mailing Book Tracking” to view your book dispatch status.

Contact your nearest AIOU Regional Office, provide necessary details, follow up on your complaint, and seek assistance from Student Support Services if needed.

Yes, if physical books are unavailable, you can download PDF versions of your books from the AIOU online portal. You can also check aiou pdf books on our site 🙂

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