AIOU Help Desk

AIOU Help Desk: Your Ultimate Resource for Student Assistance

AIOU Help Desk: A Vital Support System

Navigating your academic journey at Allama Iqbal Open University (AIOU) can present various challenges. Whether it’s registering for courses, submitting assignments, or seeking program information, the AIOU Help Desk is your essential resource for assistance. This dedicated support system ensures all your queries and concerns are addressed efficiently, making your educational experience smoother and more manageable.

Understanding the AIOU Help Desk

The AIOU Help Desk is a centralized support hub designed to assist students with a wide range of issues. It serves as the main communication bridge between students and the university administration, ensuring help is always just a click or a call away.

How to Reach the AIOU Help Desk

Accessing the AIOU Support is straightforward. Here are the primary ways to get the help you need:

Online Portal

The AIOU Help Desk features an online portal where students can submit their queries or concerns directly. Log in to your student account, navigate to the Help Desk section, and submit your issues for a prompt response.

Email Support

For detailed inquiries, you can contact the Help Desk via email. Send your questions to [email protected], and a representative will get back to you as soon as possible.

Phone Assistance

For urgent matters, the AIOU Help Desk offers phone support. Call 051 111 112 468 to speak with a representative who can provide immediate assistance and guidance.

Services Offered by the AIOU Help Desk

The AIOU Help Desk assists with a variety of academic and administrative issues:

Course Registration

Receive step-by-step guidance on registering for your courses. The centre helps you select the right courses for your program and ensures a hassle-free enrollment process.

Assignment Submission

If you encounter issues with submitting your assignments, they provide clear instructions and support to ensure your assignments are submitted correctly and on time.

Program Information

Need details about your program structure, course requirements, or academic policies? The Help Desk offers accurate and up-to-date information to help you understand your academic path.

Examination Queries

For questions related to exams, such as schedules, venues, and special instructions, the contact centre is your reliable source of information.

Technical Support

Facing technical difficulties with the AIOU online portal or other digital resources? The desk offers technical support to troubleshoot issues and, if necessary, escalate them to the appropriate department.


The AIOU Help Desk is an essential resource for all students at Allama Iqbal Open University. Whether you need help with course registration, assignment submission, program details, exam queries, or technical issues, the Help Desk provides the support and guidance you need. Utilize this valuable service to ensure a smooth and successful academic journey at AIOU.

Frequently Asked Questions (FAQs)

You can reach through the online portal, email ([email protected]), or by phone at 051 111 112 468. The Help Desk is available to assist you with various queries and issues.

The AIOU Help Desk can assist you with course registration, assignment submission, program information, examination queries, and technical support. They provide guidance and solutions to ensure a smooth academic experience.

They can guide you through the assignment submission process, provide submission guidelines, and ensure your assignments are submitted correctly and on time. They are available to answer any questions you may have regarding your assignments.

This categorized collection of FAQs provides quick solutions to many issues students face. Access the FAQ collection to find answers to your questions.